DUBAIAUAE, August 5, 2022 /PRNewswire/ — The Jalan-Kalrock Consortium has chosen IBS Software to facilitate the relaunch of Jet Airways. This selection will provide a range of technology platforms to support the relaunch of Jet Airways as a people-centric airline for the digital age. As a technology partner, IBS Software will deliver advanced passenger service systems (PSS) capabilities, including booking, inventory and revenue management, departure control system, loyalty management, as well as a next-generation website and mobile app designed to enhance the entire passenger and shopping experience.
Jet Airways to restart commercial operations in Sep 2022.
“Jet Airways comes back and is committed to taking technology, services and customer experience to a new level. Human-sized technology is at the heart of everything we want to achieve, starting with getting the basics right through recurring pain points in the customer journey , both online and at the airports, while also addressing the pain points that airline staff often face,” said Sanjiv KapoorChief Executive Officer of Jet Airways. “In IBS Software, we have found an ideal partner with the experience and expertise needed to deliver the technology platforms and collaboration that will help us deliver on our promise to bring back an even better Jet Airways to those eagerly awaiting to the relaunch as we enter an exciting new era for the airline.”
“Jet Airways is one of the Indias most beloved airlines and it is an absolute privilege to play a part in its highly anticipated relaunch. Air passengers in India Not only will they regain a hugely popular brand, they will also benefit from Jet Airways’ vision to leverage cutting-edge technology to become a people-centric, customer-centric airline updated for the digital age,” the spokesperson said. Anand KrishnanDIRECTOR, IBS software. “Jet Airways is committed to putting technology at the heart of all its operations, and we are excited to partner with their visionary team to change the face of the aviation experience. India and further.”
Visit www.ibsplc.com to learn more about IBS Software’s suite of cloud-based SaaS technology platforms designed to help airlines with digital transformation.
About IBS software
IBS Software is a leading provider of SaaS solutions to the global travel industry, managing mission-critical operations for customers in the aviation, tour, cruise and hospitality industries. IBS Software’s solutions for the aviation industry include fleet and crew operations, aircraft maintenance, passenger services, loyalty programs, staff travel and air cargo management. IBS Software also operates a real-time B2B and B2C distribution platform that provides hotel room inventory, rates and availability to a global network of hospitality companies and channels. For the tour and cruise industry, IBS provides a comprehensive customer-facing, digital platform that includes onshore online and on-board solutions, and IBS provides logistics solutions for the energy and resource industry. IBS Software is a Blackstone portfolio company operating from 15 offices around the world. More information can be found at https://www.ibsplc.com/.
About Jet Airways
Launched in 1993, Jet Airways has become a synonym for premium air travel for discerning travelers in India. Before it suspended operations in April 2019Jet Airways flew to more than 65 destinations in India and worldwide with 124 narrow-body and wide-body aircraft.
Jet Airways is being revived under the insolvency and bankruptcy code under the National Company Law Tribunal (NCLT) approved resolution plan of the Jalan-Kalrock Consortium. In a first in Indian aviation history, an airline is being revived under its own name after a long period of grounding.
Well capitalized and led by experienced industry professionals, Jet Airways will be in its new avatar Indias most people-oriented and customer-friendly airline, updated for the digital age. It will be a ‘smart’ full-service carrier with a two-class cabin configuration, including a business class cabin designed to global standards and an evolved next-generation economy class offering today’s customers what they value most.
SOURCE IBS software